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[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”4em”][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Where are you located?” el_id=”1438131664786-1b321783-a04e”]We are located in Guatemala City, Guatemala[/vc_toggle][vc_toggle title=”What service do you use to ship orders?” el_id=”1438133130484-25bdf482-d94e”]Orders are currently being send to customers via USPS, sent from Miami, Florida.[/vc_toggle][vc_toggle title=”How long does it take for products to ship?” el_id=”1438131775955-34741e31-a5fe”]Due to the issues with Guatemala’s postal service it takes us around 1 month to ship orders, we first send them to Miami and then each order is sent to customers via USPS[/vc_toggle][vc_toggle title=”How long does it take for orders to arrive?” el_id=”1438133272345-cce3d53a-d2b2″]After orders are put in the mail it takes around 3-5 days for it to arrive inside the US, and 7-10 days for other countries.[/vc_toggle][vc_toggle title=”Where do you get your designs?” el_id=”1438133189728-bf7eb7ed-cc2d”]All our products are designed by us 😀 (Unless is specifically stated on a product)[/vc_toggle][vc_toggle title=”Do you take custom orders?” el_id=”1438133366318-c337e0e2-0e4e”]We are open to make custom orders, please let us know what you have in mind.
Each case is taken into consideration and we will give you an answer and a price quote, if we decide to take your custom order.[/vc_toggle][vc_toggle title=”Are you planning on adding “other fandom“ desings?” el_id=”1501605448757-7fd4fd60-4a2c”]If you are interested in seeing products from other fandoms that we don’t have currently please let us know, we will take them into consideration 🙂
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Hello! My name is Elaine and I absolutely love your work! I remember you also made me that custom Froslass plush (through a trade) that I still adore to this day. =3
Anyway, I was wondering if I could commission you to make a personalized messenger bag for me? Especially for my laptop (which is close to 15 inches long and close to 10 inches wide).
I would like it to be in a similar style to this bag here: https://bluerobotto.com/shop-2/bags/eeveevolutions-large-messenger-bag/
I would also love to have my Pokemon Team (plus an extra Pokemon) embroidered onto the design. Preferably, I’d like silhouettes of each Pokemon that I will list below in certain colors. I will also provide the poses and colors I would like the silhouettes in.
The following Pokemon are:
Mew
Pose: http://i.imgur.com/A3LWm0a.png
Venusaur
Pose: http://i.imgur.com/iQy0qS9.png
Clefable
Pose: http://i.imgur.com/9qkYpT6.png or http://i.imgur.com/p35qmWW.png (whichever would be better)
Ninetales
Pose: http://i.imgur.com/ZsK5yG3.png
Aerodactyl
Pose: http://i.imgur.com/zFY9tJ7.png
Lapras
Pose: http://i.imgur.com/uuZxoje.png
And finally, a shiny Lucario
Pose: http://i.imgur.com/LDeFhSy.png
The color of the silhouettes would be according to this design I made some time ago. If you have difficulty which Pokemon is to which color, just let me know 😉
http://i.imgur.com/w2lI2G0.png
http://i.imgur.com/xfRF3A4.png
I’m not sure what the bag’s material will be but that can be discussed more when you respond. I’m not sure if you’re even taking commissions now but I thought I’d send a question regardless ^^;
Hope to hear from you soon!
-Elaine =3
Hello
Yes I can make a custom bag for you, but I would need you to give me the art ready as it is going on the bag.
Hello, I was wondering if something is no longer available, does that mean you won’t make it anymore? On Etsy a while back, I put in my cart the small Zelda items messenger bag, hoping to get it during the holiday. But, now it says “the item is no longer available”. I like the small messenger bag style vs. the regular messenger bags. Is it still possible to make/order, or am I out of luck at the moment?
Thank you for your time and I hope to hear from you soon~
Happy Holidays~
Hello
Yes I can make one of the smaller ones, I’ve added it to Etsy again
however, you say you want it for the holidays, but at this time it’s going to be almost impossible for things to arrive on time for the holidays.
That’s makes me so happy, thank you. And that’s totally fine that it’ll be after the holidays. I figured it would be impossible, but thank you so much for getting back to me, and putting it back up!
Is there any way to link an order to an account if you made the order without creating an account first? I used the same email on my paypal, but I didn’t realize that I hadn’t made an account.
Thanks,
Megan
Hello,
I think I did it, please check your account and you should see your order now.
Yes it did! Thank you so much!
Hello! I ordered a switch case with a personalised embrodery and microfiber cloth that arrived today. The embrodery is spelled wrong and the microfiber cloth was missing from the package altogether : c how can I contact you privately to send proof pictures of the issue? the quality of the case is lovely and I don’t wish to leave a bad impression for possible future clients of yours, so I’d like to work with you guys to solve the issue
Thank you in advance for your answer!